General conditions of sale

1. Acceptance

Unless expressly agreed otherwise in writing, the following general terms and conditions of sale apply to all our commercial operations. Different purchase conditions of the client are only binding if we have accepted them in writing.

2. Payments

Unless explicitly agreed otherwise, our invoices are payable on the agreed due date. We are not obliged to accept drafts as payment. No set-off may occur without our prior written consent. In the event of non-payment by the due date, an amount of at least €50 will be charged as a minimum compensation. Late payment interest of 1% per month, for each month started, will also be due. In the event of non-payment of an invoice by the due date, in the case of the client’s manifest insolvency, bankruptcy, death, dissolution, etc., the entirety of the client’s debt to us becomes immediately payable.

3. Guarantees

Even if not agreed at the time of sale, we reserve the right to demand, even if delivery has already been partially executed, a payment guarantee or a deposit to ensure the proper performance of the client's obligations. In case of refusal by the client, we reserve the right to terminate the sales agreement, either entirely or for the part that has yet to be executed, without prejudice to our right to claim compensation for the damage suffered.

4. Delivery Deadlines

Delivery deadlines are provided to the client for information purposes only and without liability or commitment on our part. Shipping dates cannot be guaranteed on a specific day. Exceeding the deadline does not entitle the client to apply a penalty clause, except with our prior written and explicit agreement.

5. Goods

Unless explicitly stipulated otherwise by us, our goods are of standard commercial quality without any further specification. They are sold with the usual tolerances of factories regarding weight and dimensions, as determined by the Belgian iron merchants’ association. Goods are taken from our warehouses and travel at the client’s risk, regardless of the means of transport and payment conditions.

6. Complaints

No complaints regarding the quality, quantity, or dimensions of the goods or the preparation of delivery notes and invoices will be accepted after 24 hours from receipt. We do not accept complaints about possible defects in the goods if the factory does not recognize these defects. Goods can only be exchanged without any additional compensation. Complaints do not entitle the client to delay payment or alter payment terms.

7. Transport Costs

Transport costs will be charged for all deliveries made by us; these costs may be revised upwards if circumstances and market developments require it.

8. Delivery Terms

Our sales conditions apply to delivery free on truck in front of your workshops or sites, on passable roads. It is your responsibility to ensure that our trucks can easily access the buildings or sites for unloading. Unloading time is limited, and excessive delays will be charged. Complaints are only acceptable within 24 hours of delivery.

9. Accidental Impossibility

Any impediment to manufacturing or shipment by us or by the factory authorizes us to cancel an order, entirely or partially, by registered letter, without the client being entitled to compensation.

10. Force Majeure

In all cases of force majeure (strike, lockout, riot, war, lack of transportation, or insufficient workforce), we reserve the right to suspend the execution of the contract or cancel it, entirely or partially, without such suspension or cancellation giving rise to any compensation on our part or affecting the payment for goods already delivered.

11. Special Orders

Products manufactured on special order are never taken back.

12. Representatives

Sales concluded with our representatives are only binding upon confirmation from us.

13. Retention of Title

Delivered goods remain the property of the supplier (or seller) until full payment of the amount due, including any costs and interest. Nevertheless, the delivery is at the buyer’s risk, who must insure against possible damages.

14. Disputes

The courts of Antwerp have sole jurisdiction to handle disputes that may arise between the parties.